PCSinet - Computer Support, Internet Service Provider, Online Backup, Web Development, Computer Sales
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May 9, 2008
Computer Support
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Online support

 

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Online Support

PCSinet has the capability to work on any machine connected to the Internet. Using innovative software, we can remotely access your computer using the Internet and help solve some of your computer needs.

How the process works:

  1. Call or email us to request help.
  2. We will set up a time that works for you and explain our billing options.
  3. At the time of support, you will receive a ticket number and/or email with a link to a webpage that will allow us access to your computer.
  4. We will then work on your computer to solve the problems that you have. You will still have access to your computer at this time and can watch what we are doing right on your screen. There is a chat area as well as demonstration options for us to use while we are working.

Interested in using our online support? Please call us at (701) 483-9735 or send us an email to request support.

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